Your questions, with short answers.
What the app does, who uses it free, how a school gets started and how data is protected. If you can’t find your answer, you can write to us.
General
What MobileKids is, who uses it, where to download it.
MobileKids is coming soon to the App Store and Google Play.
What is MobileKids?
A communication and management app for nurseries, preschools and schools. Parents see their child’s day at school; teachers enter attendance and the Daily Log without leaving the classroom; the school runs its daily work, from announcements to finance, from one place, limited by permissions.
Which schools can use it?
Nurseries, preschools and primary schools; also schools that bring several levels together or have several branches. The school, branch and class structure is set up accordingly.
Where do I download the app?
MobileKids is coming soon to the App Store and Google Play. The school’s desktop management opens in a browser on a computer, with approval from the phone.
Can it be used on a computer?
School screens open in a browser on a computer, in a wide layout with a side menu. Parent and teacher screens are on the phone.
Can one person be both a parent and a teacher?
Yes. One phone number is one person. The same person can be a parent, a teacher and a school admin; with a single account and a single PIN, they switch roles without signing in again.
How do I sign up and sign in?
Sign-up is with a phone number and an SMS code. For later sign-ins you use your 6-digit PIN. After 5 wrong attempts in a row, the PIN locks for an hour.
Which modules are there?
Daily Log, Important Update, End of Day, attendance, announcements, events and calendar, pickup, messaging, photo sharing, development reports, forms, meal menu and transport; for the school, finance, staff, pre-registration, stock and reports. A school can turn off modules it doesn’t use. You can see them all on the Modules page.
Parents
How you join, what you see, what you do when picking up from school.
Parents use it free and join with their school’s invitation.
How do I join as a parent?
Your child’s school sends an invitation for your child to your phone number. You sign up with your number in the app and accept the pending invitation on your home screen; your child is linked to your account.
Do I pay as a parent?
No. Parents and teachers use it free; the subscription belongs to the school.
My school doesn’t use MobileKids. Can I still use it?
Your child’s day comes from the school’s records, so the app makes sense once the school uses it. You can show your school this site, or suggest that they write to us.
What will I see in the app?
Your child’s day (meals, sleep, care, activities and teacher notes), Important Update entries, the End of Day summary, announcements, events and permissions, the calendar, the weekly education plan, the meal menu, shared photos, development reports, forms and your payments. What you see depends on the modules the school has turned on.
What do I do if someone else will pick up my child from school?
You add a permanent or temporary person to the pickup authorizations. A temporary authorized person shows the pickup code or QR at the door; the school also checks their ID at pickup. You say On My Way when you set off and I’m Here when you arrive; in the call you choose who will pick up the child.
How do I report that my child won’t come to school?
With an absence report you write the date and reason, and attach a document if you like. This is a notification; the teacher takes the official attendance.
Can I pay school fees through the app?
No, the app doesn’t take card payments. You see your balance, installment plan and overdue payments; you report a payment you made to the school another way, and the school records it to your account.
I have more than one child. Will I see them all in the same account?
Yes. All your linked children stay in the same account; you switch by choosing a child at the top of the screen.
Teachers
Joining by invitation, attendance, the Daily Log, sharing and pickup.
Teachers use it free; an invitation is valid for 7 days.
How do I join as a teacher?
The school sends an invitation to your phone number; the invitation is valid for 7 days. You sign up with your number in the app and accept the invitation; the school assigns you to your classes.
Do I pay as a teacher?
No. Teachers and parents use it free.
How do I take attendance?
In the class list, you mark each child as present, absent, late, excused or sick. Attendance closes at the time the school sets.
Do I write the Daily Log separately for each child?
No. You select several children and enter a meal, sleep, care, activity or note record at once.
Are children recognized automatically when I share photos?
No. There is no face recognition in the app; you tag the children in the photo by hand. If the school has turned it on, a post goes to review before it reaches parents.
How is pickup done at the door?
Calls from parents arriving at the door appear in the pickup queue. You prepare the child, check the ID of the person collecting, verify a temporary authorized person’s pickup code or QR, and hand the child over; the record leaves a trail.
Are my own work matters like hours and leave in the app too?
If the school has turned them on, yes: clocking in and out, leave, expense and advance requests, and shifts.
Schools
Setup, verification, roles, finance and desktop.
A school tries it free for 14 days; the trial starts with the first teacher or the first student.
How do we open our school?
The school owner signs up in the app with a phone number and creates the school; whoever creates the school first becomes the owner. Then they verify the school with documents, open branches and classes, invite teachers by phone number, and add students and parents.
Why is school verification needed?
You show with documents that the school really exists; the platform team reviews it. Until it is verified, invitations can’t be sent to real numbers.
We have several branches. Is that okay?
Yes. There is a school, branch and class structure; permissions can be limited to a branch or a class, and reports are filtered by branch.
Which roles are there, and who does what?
School owner, manager, teacher and staff. Permissions are given by role and can be limited to a branch or class; some things, like granting permissions, belong only to the owner. Ownership can be transferred to another member.
Can we turn off modules we don’t use?
Yes. You turn modules on and off in school settings; you also choose rules like the attendance closing time and pickup and post review.
Does it issue official invoices or e-archive?
No. The Finance section is pre-accounting: parent accounts, fee plans and installments, collection records, cash box and bank, bank statement import, expenses and budget. Official invoices, e-archive and payroll filing are out of scope.
Can we export our data?
You get reports as CSV, XLSX or PDF; you can schedule regular reports. Exporting is limited to the requester’s permissions and is recorded as a sensitive read.
Can we manage the school from a computer?
Yes. School screens open in a browser on a computer. Sign-in has no password: you enter the 6-digit code created on the phone into the browser, and choose the number the browser shows on the phone. Details are on the Manage on Desktop page.
Security and Privacy
Photos, notifications, health information and who sees what.
There are no ads, analytics or tracking tools in the app.
Are there ads or tracking in the app?
No. There are no ads, analytics or tracking tools in the app.
Who sees my child’s photos?
Authorized parents in the audience of the post and authorized school staff. Photos are not kept at a public address; permission is checked each time one is opened. Whether other families in the class can see shots that include your child is decided by the legal guardian.
Is face recognition used?
No. There is no face recognition or age analysis; the teacher enters the child tags in a photo by hand.
Do notifications include health information or my child’s name?
Health information never appears. Your child’s name may appear; you can turn that off in Notification Settings.
Can another school or another parent see our data?
No. Each school’s data is kept separate, and everyone sees only what their role, branch and class permit. Another parent can’t see your child’s Daily Log, Important Update entries or payments.
Is health information kept?
The health profile and medication instructions open only when the legal policy of the school’s country is verified; if it isn’t verified, these screens are off. Even when they are on, everyone sees only what they need for their duty.
Can we see who changed what at the school?
Yes. The school owner and the people they give permission to see actions with the person and time on the Activity and Security Audit screen; sensitive reads are listed separately. Sensitive finance actions, and withdrawing an Important Update that was published by mistake, wait for a second authorized person’s approval.
Does this site use cookies?
No. This site has no cookies, analytics or tracking tools. Details are on the Website Privacy Notice page.
Subscription
Who pays, how the plan works, how the trial works.
One plan: monthly, 6-month or yearly. Free for parents and teachers.
Who pays?
The school. Parents and teachers use it free; the subscription belongs to the school and the school owner manages it.
Which plans are there?
There is a single feature plan; no tiers like Basic or Pro. All modules are included in the plan; you choose monthly, 6-month or yearly.
Where do I see prices?
We don’t publish a price list on the site. When the app reaches the stores, the price will be shown in the store in the local currency; in Turkey, TL.
How does the free trial work?
A school tries it free for 14 days. The trial starts when the first teacher joins the school or the first student is added. During this time all features are on; the capacity is 20 students, 2 teachers and 2 classes.
What happens to our data when the trial ends?
Nothing is deleted. Records can still be read; actions like new branches, classes and invitations open with a subscription.
Is there a student or class limit on the subscription?
No. The limits are for the trial only; there is no student, teacher or class limit on a subscription.
How many times can a school try it?
Each school uses the free trial once.
How do we start the subscription?
Until in-store purchase opens, the school owner sends a plan request from the Subscription and Trial screen; our team gets in touch with you.
Isn’t your answer here?
Tell us about your school, the number of branches and classes, and what you’re curious about; we’ll explain.